Put Your Best Self ForwardIn a world where change is constant, building business relationships quickly is key. Professional presence can help you stand out in the crowd of e-mails, voicemails, business meetings, and social occasions. It offers a personal style that projects your competence, credibility, and confidencewhether you are in person or in cyberspace."5 Steps to Professional Presence" offers a proven system that has been used by over 1,500 corporations since 1980.Step One: "Make a powerful first impression using the essential components that convey trust, rapport, and connection."Step Two: "Use nonverbal communication to maintain the first impression and create a lasting one."Step Three: "Master high tech communicatione-mail, voicemail, and wirelesswhere the first impression usually begins."Step Four: "Avoid no-win business situations with grace and savvy."Step Five: "Develop the social skills you need to make the most of corporate outings, business meals and parties, and networking events.""