Part One: Role of Production and Operations Management in a Changing Business World

Chapter 1: Production and Operations Management Function
Chapter 2: Operations Strategy
Chapter 3: Services

Part Two: Useful Basic Tools

Chapter 4: Relevant Cost Concepts
Chapter 5: Linear Programming
Chapter 6: Capital Budgeting
Chapter 7: Queuing Theory
Chapter 8: Forecasting

Part Three: Imperatives of Quality and Productivity

Chapter 9: Quality Management - I
Chapter 10: Quality Management - II
Chapter 11: New Quality Concepts and Initiatives, Total Quality Management and Six Sigma
Chapter 12: Product Design
Chapter 13: Maintenance Management - I
Chapter 14: Maintenance Management - II (Spare Parts Management)
Chapter 15: Work Study
Chapter 16: Job Evaluation
Chapter 17: Incentive Schemes
Chapter 18: Job Redesign
Chapter 19: Productivity

Part Four: Supply Chain Management

Chapter 20: Purchasing
Chapter 21: Inventory Models and Safety Stocks
Chapter 22: ABC and Other Classification of Materials
Chapter 23: Materials Requirement Planning
Chapter 24: Other Aspects of Materials Management
Chapter 25: Physical Distribution Management
Chapter 26: Materials Management - An Integrated View
Chapter 27: Supply Chain Management
Chapter 28: Outsourcing

Part Five: Spatial Decisions in Production and Operations Management

Chapter 29: Plan Layout
Chapter 30: Cellular Manufacturing
Chapter 31: Location of Facilities

Part Six: Timing Decisions

Chapter 32: Production Planning and Control
Chapter 33: Aggregate Planning
Chapter 34: Scheduling
Chapter 35: Project Management - I
Chapter 36: Project Management - II
Chapter 37: Just-In-Time Production
Chapter 38: Lean Operations

Part Seven: Present Concern and Future Directions

Chapter 39: Environmental Considerations in Production and Operations Management
Chapter 40: Where is Production and Operations Management Headed?







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This new edition of the well-known text-book captures the quintessence of changing global management culture as applicable to the practicing discipline of Production and Operations Management. It has an enhanced universal appeal as globally important topics and issues have been discussed. With numerous solved problems, it has presented the various themes and nuances in a reader-friendly fashion. The author?s comprehensive yet lucid style of writing and the numerous examples ? Indian and foreign ? make this book a delectable reading. An indispensable text for students of management, engineering courses, and a good source of reference for practicing executives, it is a must for the students and teachers alike. New chapter on Lean Operations
More than 75 Solved Problems spread throughout the text
Assignment Questions in most chapters
The concept of Operations Strategy made more comprehensive