Part 1: Introduction

Chapter 1 Introduction to the Field of Organizational Behavior



Part 2: Individual Behavior and Processes

Chapter 2 Individual Behavior, Personality, and Values

Chapter 3 Perceiving Ourselves and Others in Organizations

Chapter 4 Workplace Emotions, Attitudes, and Stress

Chapter 5 Foundations of Employee Motivation

Chapter 6 Applied Performance Practices

Chapter 7 Decision Making and Creativity



Part 3: Team Processes

Chapter 8 Team Dynamics

Chapter 9 Communicating in Teams and Organizations

Chapter 10 Power and Influence in the Workplace

Chapter 11 Conflict and Negotiation in the Workplace

Chapter 12 Leadership in Organizational Settings



Part 4: Organizational Processes

Chapter 13 Designing Organizational Structures

Chapter 14 Organizational Culture

Chapter 15 Organizational Change



Additional Cases

Case 1: Arctic Mining Consultants

Case 2: Bridging the Two Worlds—The Organizational Dilemma

Case 3: Chengdu Bus Group

Case 4: Fran Hayden Joins Dairy Engineering

Case 5: Going to the X-Stream

Case 6: Keeping Suzanne Chalmers

Case 7: The Regency Grand Hotel

Case 8: The Shipping Industry Accounting Team

Case 9: Simmons Laboratories

Case 10: Tamarack Industries

Case 11: Treetop Forest Products

Case 12: Vêtements Ltée

Organizational Behavior, Sixth Edition is written in the context of these emerging workplace realities. This edition explains how emotions are the foundation of employee motivation, attitudes, and decisions; how social networks generate power and shape communication patterns; how self-concept influences individual behavior, team cohesion, and leadership; and how adopting a global mindset has become an important employee characteristic in this increasingly interconnected world. This book also presents the reality that organizational behavior is not just for managers; it is relevant and valuable to anyone who works in and around organizations.