Part I: The Basis of Global Management Theory and Practice 1. Management: Science, Theory, and Practice 2. Management and Society: The External Environment, Social Responsibility, and Ethics 3. Global, Comparative, and Quality Management Part 1 Closing: The Basis of Global and Entrepreneurial Management Part 2 Planning 4. Essentials of Planning and Managing by Objectives 5. Strategies, Policies, and Planning Premises 6. Decision-Making Part 2 Closing: Global and Entrepreneurial Planning Part 3 Organizing 7. The Nature of Organizing, Entrepreneuring, and Reengineering 8. Organization Structure: Departmentation 9. Line/Staff Authority, Empowerment, and Decentralization 10. Effective Organizing and Organization Culture Part 3 Closing: Global and Entrepreneurial Organizing Part 4 Staffing 11. Human Resource Management and Selection 12. Performance Appraisal and Career Strategy 13. Managing Change through Manager and Organization Development Part 4 Closing: Global and Entrepreneurial Staffing Part 5 Leading 14. Human Factors and Motivation 15. Leadership 16. Committees, Teams, and Group Decision-Making 17. Communication Part 5 Closing: Global and Entrepreneurial Leading Part 6 Controlling 18. The System and Process of Controlling 19. Control Techniques and Information Technology 20. Productivity, Operations Management, and Total Quality Management Part 6 Closing: Global Controlling and Challenges and Entrepreneurial Controlling Appendix A. Summary of Major Principles or Guides for the Managerial Functions of Planning, Organizing, Staffing, Leading, and Controlling B. Management Excellence Survey

The fourteenth edition of Management continues to follow the systems approach to management. The new edition takes an innovative perspective of managing along-with the existing international as well as entrepreneurial perspectives. Comprehensively written, it encapsulates the latest trends in management in a very dynamic manner. It includes discussion on contemporary topics such as Business Analytics; Product, Service, and Process Innovation; Entrepreneurial Management in the Silicon Valley; Process Fairness and Transparency. Also, integrated are new international, innovative and entrepreneurial perspective boxed items having current examples from across the world.