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Helping Thy Neighbor? Prosocial Reactions to Observed Abusive Supervision in the Workplace

By: Contributor(s): Material type: TextTextDescription: 1225-1251 pSubject(s): In: DEBORAH E. RUPP JOURNAL OF MANAGEMENTSummary: his article examines employee reactions to observing abusive supervision at work. Specifically, we integrate deonance theory with fairness theory and social cognitive theory to explore when and why employees who witness abuse toward a coworker engage in prosocial behavior intended to protect the victim. We first develop a moderated mediation model of prosocial responses to abuse, which identifies overall fairness as a first- and second-stage moderator, influencing the relationships between observed abusive supervision and observer deontic reactions and between deontic reactions and coworker protective behavior. Results from Study 1 support a model in which overall justice moderates the second link, indicating that fair norms and principles might prompt observers of abuse to direct their deontic anger toward coworker protective responses. Study 2 extends this work by further exploring the mediating mechanism by which overall fairness moderates the relationship between deontic anger and prosocial behavior for the coworker. Utilizing a critical incident technique, Study 2 reveals support for a mediated moderation model, indicating that the moderating effect of overall fairness occurs through its impact on ethical efficacy. These findings contribute to work on abusive supervision, third-party responses to injustice, and overall fairness by helping to better understand observer prosocial reactions to abusive supervision.
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Item type Current library Call number Vol info Status Notes Date due Barcode Item holds
Journal Article Journal Article Main Library /Vol 45, Issue 3/ 55510280JA15 (Browse shelf(Opens below)) Available 55510280JA15
Journals and Periodicals Journals and Periodicals Main Library On Display J.O.M./Vol 45, Issue 3/55510280 (Browse shelf(Opens below)) Vol 45, Issue 3 (01/01/2019) Not for loan Journal of Management - March 2019 55510280
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his article examines employee reactions to observing abusive supervision at work. Specifically, we integrate deonance theory with fairness theory and social cognitive theory to explore when and why employees who witness abuse toward a coworker engage in prosocial behavior intended to protect the victim. We first develop a moderated mediation model of prosocial responses to abuse, which identifies overall fairness as a first- and second-stage moderator, influencing the relationships between observed abusive supervision and observer deontic reactions and between deontic reactions and coworker protective behavior. Results from Study 1 support a model in which overall justice moderates the second link, indicating that fair norms and principles might prompt observers of abuse to direct their deontic anger toward coworker protective responses. Study 2 extends this work by further exploring the mediating mechanism by which overall fairness moderates the relationship between deontic anger and prosocial behavior for the coworker. Utilizing a critical incident technique, Study 2 reveals support for a mediated moderation model, indicating that the moderating effect of overall fairness occurs through its impact on ethical efficacy. These findings contribute to work on abusive supervision, third-party responses to injustice, and overall fairness by helping to better understand observer prosocial reactions to abusive supervision.

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