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Security Management at the National Institute of Management: To Outsource or Insource? Cases (A) and (B)

By: Contributor(s): Material type: TextTextDescription: 88-94 pSubject(s): In: BANDOPADHYAY, TATHAGATA VIKALPA:THE JOURNAL OF DECISION MAKERSSummary: The case presents the challenges faced in the security management of Narmada Institute of Management (NIM). NIM is a government of India funded higher educational institute located on the outskirts of a tier-2 city. A number of administrative and operational issues were plaguing the manpower agency contract execution at NIM. Swati Bhargava, the Dean of Narmada Institute of Management (NIM), directs Col. S R Rao, Vishisht Seva Medal (VSM) (Retd), the Administrative Officer (AO) to conduct a comprehensive review of the security contracts (manpower agency) of NIM based on their experience with four different agencies in the past four years. She suggests that the AO find an innovative and effective arrangement that will help the institute decide whether to insource or outsource security contracts.
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Holdings
Item type Current library Call number Vol info Status Notes Date due Barcode Item holds
Management Cases Management Cases Main Library Vol 44, Issue 2/ 55511172CSD3 (Browse shelf(Opens below)) Available 55511172CSD3
Journals and Periodicals Journals and Periodicals Main Library On Display JRNL/GEN/Vol 44, Issue 2/55511172 (Browse shelf(Opens below)) Vol 44, Issue 2 (19/11/2019) Not for loan April - June, 2019 55511172
Total holds: 0

Management Case

The case presents the challenges faced in the security management of Narmada Institute of Management (NIM). NIM is a government of India funded higher educational institute located on the outskirts of a tier-2 city. A number of administrative and operational issues were plaguing the manpower agency contract execution at NIM. Swati Bhargava, the Dean of Narmada Institute of Management (NIM), directs Col. S R Rao, Vishisht Seva Medal (VSM) (Retd), the Administrative Officer (AO) to conduct a comprehensive review of the security contracts (manpower agency) of NIM based on their experience with four different agencies in the past four years. She suggests that the AO find an innovative and effective arrangement that will help the institute decide whether to insource or outsource security contracts.

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