TY - BOOK AU - SURESH, K AU - K K SURESH; TI - BUSINESS PROCESS OUTSOURCING: CONCEPTS AND CASES - VOL.I SN - 81-7881-213-4 U1 - 658.4058 PY - 2002/// CY - HYDERABAD PB - INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA KW - BUSINESS PROCESS OUTSOURCING N1 - 1 ER -