TY  - BOOK
AU  - HARVARD BUSINESS REV;
TI  - FACE-TO-FACE COMMUNICATIONS FOR CLARITY AND IMPACT
SN  - 1-59139-347-7
U1  - 658.452 
PY  - 2004///
CY  - MASSACHUSETTS
PB  - HARVARD BUSINESS SCHOOL PRESS
KW  - ORAL COMMUNICATION
N1  - 1
ER  -