TY  - BOOK
AU  - HARVARD BUSINESS SCH;
TI  - WHEN CHANGE COMES UNDONE
SN  - 1-59139-503-8
U1  - 658.406 
PY  - 2004///
CY  - MASSACHUSETTS
PB  - HARVARD BUSINESS SCHOOL PRESS
KW  - MANAGING CHANGE
N1  - 51
ER  -