TY - BOOK AU - LT GEN H; TI - TOTAL QUALITY MANAGMENT:A PRACTICAL APPROACH SN - 81-224-0242-9 U1 - 658.562 PY - 2006/// CY - NEWDELHI PB - NEW AGE INTERNATIONAL PUBLICATION KW - "TQM,TOTAL QUALITY MANAGEMENT" N1 - 165 ER -