TY - BOOK AU - LINDGREEN, ADAM AU - ADAM ADAM LINDGREEN; TI - RELATIONSHIP MARKETING: DESIGN, IMPLEMENTATION AND MONITORING SN - 81-7881-586-9 U1 - 658.812 PY - 2005/// CY - HYDERABAD PB - ICFAI CENTER FOR MANAGEMENT RESEARCH KW - RELATIONSHIP MARKETING KW - "CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION,RELATIONSHIP MARKETING,RELATIONSHP MARKETING" N1 - 174 ER -