TY  - BOOK
AU  - GILBERT FAYE W;ZIKMUND WILLIAM G;
TI  - CUSTOMER RELATIONSHIP MANAGEMENT:MODERN TRENDS AND PERSPECTIVES
SN  - 9812-53054-1
U1  - 658.812 
PY  - 2004///
CY  - NEW JERSEY
PB  - JOHN WILY AND SONS PVT LTD
KW  - "CUSTOMER RELATIONSHIP MANAGEMENT,CUSTOMER RELATIONSHIP MANAGEMENT,CRM,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION, INDIA"
N1  - 249
ER  -