TY - BOOK AU - NARSHIMHAN K;RAMPERSAD HUBERT K; TI - MANAGING TOTAL QUALITY:ENHANCING PERSONAL AND COMPANY VALUE SN - 0-07-058537-7 U1 - 658.562 PY - 2005/// CY - NEW DELHI PB - TATA MC-GRAW HILL PUBLISHING COMPANY LTD KW - "TOTAL QUALITY MANAGEMENT,TQM" N1 - 283 ER -