TY - BOOK AU - DAVID KURTZ L;FOSTER KENNETH E; TI - SERVICE MARKETING:ISSUES AND CASES SN - 81-7722-376-3 U1 - 658.8(SER) PY - 2006/// CY - NEWDELHI PB - BIZTANTRA KW - "MARKETING MANAGEMENT,SERVICE MARKETING,SERVICES MARKETING" N1 - 376 ER -