TY  - BOOK
AU  - DENOVE CHRIS;POWER JAMES D;
TI  - SATISFACTION
SN  - 014-30-6231-X
U1  - 658.812 
PY  - 2006///
CY  - NEWDELHI
PB  - PENGUINE BOOKS INDIA P PVT LTD
KW  - "CONSUMER RELATIONSHIP MANAGEMENT,CUSTOMER RELATIONSHIP MANAGEMENT, CONSUMER SATISFACTION"
N1  - 417
ER  -