TY  - BOOK
AU  - JESTON JOHN;NELIS JOHAN;
TI  - BUSINESS PROCESS MANAGEMENT:
SN  - 978-81-312-0761-1
U1  - 658 
PY  - 2007///
CY  - USA
PB  - BUTTERWORTH-HEINEMANN
KW  - "BUSINESS PROCESS MANGEMENT,BUSINESS PROCESS REENGINEERING,MIS, QUALITY MANAGEMENT SYSTEM"
N1  - 453
ER  -