TY - BOOK AU - CHARAN RAM;WILLIGAN GERI; TI - KNOW-HOW:THE 8 SKILL THAT SEPERATE PEOPLE WHO PERFORM FROM THOSE WHO WANT SN - 978-0-307-34151-8 U1 - 658.4092 PY - 2007/// CY - NEW YORK PB - CROWN BUSINESS KW - LEADERSHIP N1 - 454 ER -