TY - BOOK AU - Fellers, Gary TI - WHY THINGS GO WRONG:DEMING PHILOSOPHY IN A DOZEN TEN- MINUTE SESSIONS SN - 81-7809-310-3 U1 - 158.1/Fel PY - 2006/// CY - MUMBAI PB - MAGNA PUBLICATION CO LTD KW - SELF DEVELOPMENT N1 - 497 ER -