TY  - BOOK
AU  - HARRINGTON JAMES;
TI  - "BUSINESS PROCESS IMPROVEMENT:THE BREAKTHROUGH STRATEGY FOR TOTAL,QUALITY,PRODUCTIVITY, AND COMPETITIVENESS"
SN  - 0-07-06003-1
U1  - 658.562 
PY  - 1991///
CY  - NEW DELHI
PB  - TATA MC-GRAW HILL PUBLISHING COMPANY LTD
KW  - QUALITY CONTROL
N1  - 507
ER  -