TY  - BOOK
AU  - SUMMERS  DONNA;
TI  - QUALITY MANAGMENT:CREATING AND SUBSTAINING ORGANIZATIONAL EFFECTIVENESS
SN  - 81-203-2831-3
U1  - 658.562 
PY  - 0000///0
CY  - NEW DELHI
PB  - PRENTICE-HALL OF INDIA PVT LTD
KW  - QUALITY MANAGEMENT
N1  - 563
ER  -