TY - BOOK AU - HOLT JON; TI - A PRAGMATIC GUIDE TO BUSINESS PROCESS MODELLING SN - 1-902505-66-2 U1 - 658.4038 PY - 2007/// CY - LONDON PB - THE BRITISH COMPUTER SOCIETY KW - "BUSINESS PROCESS MODELLING,MANAGEMENT INFORMATION SYSTEMS" N1 - 583 ER -