TY - BOOK AU - RAO RAO MADANMOHAN; TI - KNOWLEGE MANAGEMENT TOOLS AND TECHNIQUES:PRACTITIONERS AND EXPRETS EVALUATE KM SOLUTIONS SN - 81-8147-884-3 U1 - 658.4038 PY - 2005/// CY - USA PB - BUTTERWORTH-HEINEMANN KW - KNOWLEGE MANAGEMENT N1 - 603 ER -