TY - BOOK AU - Kermally, Sultan TI - Gurus on managing people SN - 9788130902203 U1 - 658.3092 PY - 2006/// CY - New Delhi PB - Viva Books Private Ltd KW - Personnel management. KW - Leadership. KW - Management. N1 - The challenges of managing people 1 People management issues in practice 4 Continuous improvement 4 Fredrick Winslow Taylor (1856-1915) 9 Guri's profile 10 Guru's contribution 10 Drucker's views on scientific management 13 Taylor and managing people 14 Lessons learnt from Frederick Winslow Taylor 14 Elton Mayo (1880-1949) 15 Guru's profile 15 Guru's contribution 16 What conclusions can one draw from the Hawthorne Researches relating to managing people? 19 Are the findings of the Hawthorne Experiments relevant today? 20 Lessons learnt from Elton Mayo 24 Abraham Maslow (1908-1970) 25 Guru's profile 25 Guru's contribution 25 Maslow's hierarchy of needs in a nutshell 26 Physiological needs 27 Safety needs 27 Belonging and love needs 27 Esteem needs 28 Self-actualisation needs 29 Criticisms of Maslow's theory 31 A word of caution 31 Lessons learnt from Abraham Maslow 33 FIVE Douglas McGregor (1906-1964) 35 Guru's profile 35 Guru's contribution 36 Theory X approach and its assumptions 37 Theory Y approach and its assumptions 37 Criticisms of Theory X and Theory Y 39 Last thoughts on Theory Y and the Pygmalion Effect 40 Lessons learnt from Douglas McGregor 41 SIX Frederick Herzberg (1923-) 43 Guru's profile 43 Guru's contribution 44 What are hygiene factors? 45 What are motivators? 45 Application of Herzberg's theory 46 Criticisms of Herzberg's theory 48 Lessons learnt from Frederick Herzberg 49 Victor Vroom (1932-) 51 Guru's profile 51 Guru's contribution 51 Vroom's expectancy theory 52 Expectancy 52 Instrumentality 53 Valence 53 Criticisms of Vroom's theory 54 Expectancy theory and managing people today 54 Lessons learnt from Victor Vroom 55 Chris Argyris (1923-) 57 Guru's profile 57 Guru's contribution 58 Defensive routines 59 Criticisms of Argyris's theory 61 Lessons learnt from Chris Argyris 71 John Adair (1934-) 73 Guru's profile 73 Guru's contribution 74 Developing leadership skills 77 The Adair Leadership Foundation 77 Lessons learnt from John Adair 78 i Warren Bennis (1925-) 79 Guru's profile 79 Guru's contribution 80 Geeks and geezers 83 Lessons learnt from Warren Bennis 84 E11 LV 1 Rosabeth Moss Kanter (1943-) 85 Guru's profile 85 Guru's contribution 85 Empowerment 86 Motivating your staff 87 Leadership 88 Lessons learnt from Rosabeth Moss Kanter 90 "TWELVE A Peter Senge (1947-) 91 Guru's profile 91 Guru's contribution 92 The learning organisation 92 Criticisms of Peter Senge's theory 95 Lessons learnt from Peter Senge 96 THIRTEEN Geert Hofstede (1928-) 97 Guru's profile 97 Guru's contribution 97 Individualism and collectivism 98 Masculinity and femininity 99 Uncertainty avoidance 99 Criticisms of Hofstede's theory 100 Lessons learnt from Geert Hofstede 100 nt r) Ikujiro Nonaka (1935-) 101 Guru's profile 101 Guru's contribution 101 Differences between data, information and knowledge 105 Making a start - some examples/initiatives 106 Knowledge is also power - why should employees share this power? 106 What is an incentive for your organisation to manage knowledge? 107 Final thought 107 Professor Nonaka and managing knowledge 108 Criticisms of the SECI model 110 Lessons learnt from Ikujiro Nonaka 110 H FI fEN Charles Handy (1932-) 111 Guru's profile 111 Guru's contribution 111 Leadership 113 organisational culture 114 'Our employees are our greatest asset 115 Inside organisations 115 Implications for managing people 116 Lessons learnt from Charles Handy 117 SIXTEEN Peter Drucker (1909-) 119 Guru's profile 119 Guru's contribution 120 Druker on managing people - final words 126 Lessons learnt from Peter Drucker 127 SEVENTIEEN Managing people issues in practice 129 The Investors in People Standard 129 Case Studies 135 EIGWHTEEN Great companies to work for: the people management perspective 145 So what are the key attributes of the 'winning' companies/organisations? 145 Managing people issues at Prkt A Manger 147 NINETEEN A to Z of managing people 149 Further reading suggestions 151 ; 616 N2 - Managers have to manage people. It is the most difficult and yet the most rewarding function. This book is more than just a summary of the key concepts, it offers valuable insights into their application and value including national and international real-life case studies that reflect some of the key issues of managing people ER -