TY - BOOK AU - HARVARD BUSINESS SCHOOL; TI - NEGIOTATING OUTCOME:EXPERT SOLUTIONS TO EVERYDAY CHALLANGE SN - 978-1-4221-1476-6 U1 - 658.4052 PY - 2007/// CY - MASSACHUSETTS PB - HARVARD BUSINESS SCHOOL PRESS KW - NEGOTIATION N1 - 643 ER -