TY  - BOOK
AU  - SCHALLER  MARCUS;
TI  - "THE LEAD LADDER:TURN STRANGERS INTO CLIENTS, ONE STEP AT A TIME"
SN  - 978-0-07-0625957-5
U1  - 658.85 
PY  - 2007///
CY  - NEW DELHI
PB  - TATA MC-GRAW HILL PUBLISHING COMPANY LTD
KW  - "TARGET MARKETING,CONSUMER RELATIONSHIP"
N1  - 767
ER  -