TY - BOOK AU - ERTEL DANNY;GORDON MARK; TI - THE POINT OF DEAL:HOW TO NEGOTIATE WHEN YES IS NOT ENOUGH SN - 978-4221-0233-6 U1 - 658.4052 PY - 2007/// CY - MASSACHUSETTS PB - HARVARD BUSINESS SCHOOL PRESS KW - NEGOTIATION N1 - 817 ER -