TY  - BOOK
AU  - REINARTZ WERNER J;
TI  - CUSTOMER RELATIONSHIP MANAGEMENT:MODERN TRENDS AND PERSPECTIVES
SN  - 81-265-0913-9
U1  - 658.812 
PY  - 2006///
CY  - NEW JERSEY
PB  - JOHN WILY AND SONS PVT LTD
KW  - "CUSTOMER RELATIONSHIP MANAGEMENT,CUSTOMER RELATIONSHIP MANAGEMENT,CRM,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION, INDIA"
N1  - 874
ER  -