TY  - BOOK
AU  - BALAJI B;
TI  - SERVICES MARKETING AND MANAGEMENT
SN  - 81219-2161-9
U1  - 658.8(SER) 
PY  - 2006///
CY  - NEWDELHI
PB  - S CHAND  CO LTD
KW  - SERVICE MARKETING
N1  - 930
ER  -