TY  - BOOK
AU  - KNOX SIMON;PAYNE  ADRIAN;STAN MAKLAN;
TI  - CUSTOMER RELATIONSHIP MANAGEMENT:MODERN TRENDS AND PERSPECTIVES
SN  - 978-81-312-1435-0
U1  - 658.812 
PY  - 2008///
CY  - USA
PB  - BUTTERWORTH-HEINEMANN
KW  - "CUSTOMER RELATIONSHIP MANAGEMENT,CUSTOMER RELATIONSHIP MANAGEMENT,CRM,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION, INDIA"
N1  - 1011
ER  -