TY - BOOK AU - BAILOM FRANZ;MATZLER KURT; TI - ENDURING SUCCESS:WHAT TOP COMPANIES DO DIFFERENTLY SN - 978-0-230-55064-3 U1 - 658 PY - 2007/// CY - NEW YORK PB - PALGRAVE MACMILLAN KW - MANAGEMENT N1 - 1048 ER -