TY - BOOK AU - VOLKEMA ROGER J; TI - THE NEGOTIATION TOOL KIT:HOW TO GET EXACTLY WHAT YOU WANT IN ANY BUSINESS INPERSONAL SITUATION SN - 978-81-203-3555-4 U1 - 658.4052 PY - 2008/// CY - NEW DELHI PB - PRENTICE-HALL OF INDIA PVT LTD KW - NEGOTIATION N1 - 1067 ER -