TY  - BOOK
TI  - NAKED CONVERSTIONS:HOW BLOGS ARE CHANGING THE WAY BUSINESSES TALK WITH CUSTOMERS
SN  - 81-265-1007-2
U1  - 658.812 
PY  - 2006///
CY  - NEWDELHI
PB  - JOHN WILY AND SONS PVT LTD
KW  - "CUSTOMER,CUSTOMER RELATIONSHIP MANAGEMENT"
N1  - 17
ER  -