TY  - BOOK
AU  - HORRELL E D;
TI  - THE  KINDNESS REVOLUTION:THE COMPANY-WIDE CULTURE SHIFT THAT INSPIRES PHENOMINAL CUSTOMER SERVICE
SN  - 978-81-203-3579-0
U1  - 658.4 
PY  - 2008///
CY  - NEW DELHI
PB  - PHI LEARNING PRIVATE LIMITED
KW  - ORGANISATIONAL CULTURE
N1  - 950
ER  -