TY - BOOK AU - RACKHAM NEIL; TI - THE SPIN SELLING FIELDBOOK: PRACTICAL TOOLS METHODS EXCERCISES SN - 0-07-052235-9 U1 - 658.85 PY - 2004/// CY - NEW DELHI PB - TATA MC-GRAW HILL PUBLISHING COMPANY LTD KW - SALESMANSHIP N1 - 133 ER -