TY - BOOK AU - CARRELL MICHAEL R;HEAVRIN CHRISTINA; TI - "NEGOTIATION ESSENTIALS: THEORY, SKILLS AND PRACTICES:" SN - 978-81-317-2105-6 U1 - 658.4052 PY - 2008/// CY - NEWDELHI PB - PEARSON EDUCATION PTELTD KW - NEGOTIATION N1 - 1112 ER -