TY  - BOOK
AU  - GOPAL R;MANJREKAR PRADIP;
TI  - BPO\KPO MANAGEMENT: AN INDUSTRY PERSPECTIVE
SN  - 978-81-7446-672-3
U1  - 658.4058 
PY  - 2008///
CY  - NEWDELHI
PB  - EXCEL BOOKS
KW  - "BPO,BUSINESS PROCESS OUTSOURCING,KNOWLEDGE MANAGEMENT,KPO"
N1  - 149
ER  -