TY - BOOK AU - BHATNAGAR SUBHASH; TI - "UNLOCKING E-GOVERNMENT POTENTIAL:CONCEPTS, CASES AND PRACTICAL INSIGHTS" SN - 978-81-7829-928-0 U1 - 352.3 PY - 2009/// CY - NEW DELHI PB - SAGE PUBLICATIONS INDIA PVT LTD KW - E-GOVERNANCE N1 - 338 ER -