TY  - BOOK
AU  - WEEKS HOLLY;
TI  - FAILURE TO COMMUNICATE:HOW CONVERSATIONS GO WRONG AND WHAT YOU CAN DO TO RIGHT THEM
SN  - 978-1-57851-899-9
U1  - 658.45 
PY  - 2008///
CY  - "BOSTON, MASSACHUSETTS"
PB  - HARVARD BUSINESS PRESS
KW  - "BUSINESS COMMUNICATION,CONVERSATION,ORAL COMMUNICATION"
N1  - 2009\CRB\0
ER  -