TY  - BOOK
AU  - HARVARD BUSINESS  SCHOOL PRESS;
TI  - BUSINESS COMMUNICATION
SN  - 978-1-59139-113-5
U1  - 651.7 
PY  - 2003///
CY  - "BOSTON, MASSACHUSETTS"
PB  - HARVARD BUSINESS SCHOOL PRESS
KW  - BUSINESS COMMUNICATION
N1  - 2009\CRB\0
ER  -