TY  - BOOK
AU  - FISK  PETER;
TI  - CUSTOMER GENIUS:BECOMING A CUSTOMER-CENTRIC BUSINESS
SN  - 978-81-265-2345-0
U1  - 658.812 
PY  - 2010///
CY  - UNITED KINGDOM
PB  - CAPSTONE PUBLISHING (A WILEY COMPANY)
KW  - CUSTOMER RELATIONSHIP MANAGEMENT
N1  - 320
ER  -