TY  - BOOK
AU  - DASGUPTA ARPITA;
TI  - THE ICFAI UNIVERSITY PRESS ON VOICE BASED BPOS HRM PRACTICE
SN  - 978-81-314-1597-9
U1  - 658.4058 
PY  - 2008///
CY  - HYDERABAD
PB  - ICFAI BOOKS
KW  - BPO
KW  - OUTSOURCING
N1  - 506
ER  -