TY - BOOK AU - GHOSE AMITABHA; TI - CUSTOMER RELATIONSHIP MANAGEMENT IN RETAIL SN - 978-81-314-1887-1 U1 - 658.812 PY - 2008/// CY - HYDERABAD PB - ICFAI BOOKS KW - "CUSTOMER RELATIONSHIP MANAGEMENT,RETAIL INDUSTRY" N1 - 513 ER -