TY  - BOOK
AU  - MANNERING KAREN;
TI  - DEALING WITH DIFFICULT PEOPLE
SN  - 978-0-340-94651
U1  - 158.26 
PY  - 2008///
CY  - UNITED KINGDOM
PB  - HODDER EDUCATION
KW  - MANAGING  PEOPLE
N1  - 653
ER  -