TY  - BOOK
AU  - CARNEGIE DALE;
TI  - "THE 5 ESSENTIAL PEOPLE SKILLS:HOW TO ASSERT YOURSELF, LISTEN TO OTHERS, AND RESOLVE CONFLICT"
SN  - 978-1-84737-764-7
U1  - 158.1 
PY  - 2009///
CY  - LONDON
PB  - SIMON AND SCHUSTER UK LTD
KW  - "ASSERTIVNESS,CONFLICT RESOLUTION"
N1  - 658
ER  -