TY - BOOK AU - JOLLES ROBERT L; TI - CUSTOMER CENTERED SELLING:SALES TECHNIQUES FOR A NEW WORLD ECONOMY SN - 978-1-4391-4463-3 U1 - 658.85 PY - 2009/// CY - NEW YORK PB - FREE PRESS KW - "CONSUMER BEHAVIOUR,SALES TRAINING,SALESMANSHIP" N1 - WHINS04367 ER -