TY - BOOK AU - VERMA NARESH; TI - BUSINESS PROCESS MANAGEMENT:PROFITING FROM PROCESS SN - 978-81-907941-7-6 U1 - 658 PY - 2009/// CY - NEW DELHI PB - GLOBAL INDIA PUBLICATION PVT. LTD KW - "BUSINESS PROCESS MANGEMENT,TECHNOLOGY FOR MANAGEMENT" N1 - 4845 ER -