TY  - BOOK
AU  - BARON STEVE ,HARRIS KIM ,HILTON TONI 
TI  - SERVICES MARKETING
U1  -  658.8(SER) 
PY  - 2009///
CY  - NEW YORK
PB  - PALGRAVE MACMILLAN
KW  - SERVICE MARKETING MANAGEMENT
N1  - 10562 / 02/03/2011
ER  -