TY - GEN AU - NEWTON RICHARD TI - MANAGING CHAGE STEP BY STEP : ALL YOU NEED TO BUILD A PLAN AND MAKE IT HAPPEN SN - 978-81-317-2534-4 U1 - 658.406 PY - 2007/// CY - NEW DELHI PB - PEARSON EDUCATION IN SOUTH ASIA KW - MANAGING CHANGE ER -