TY - GEN AU - SHARMA, S. P. TI - SERVICE MARKETING SN - 978-81-905349-8-7 U1 - 658.8(SER) PY - 2012/// CY - JAIPUR PB - PARADISE PUBLISHERS KW - SERVICE MARKETING N1 - C/8033/ 12-SEPTEMBER-11; CONTINENTAL BOOK SUPPLIERS ER -