TY  - GEN
AU  - BALACHANDRAN, S.
TI  - SERVICE MARKETING
SN  - 978-93-5023-358-0
U1  - 658.8(SER) 
PY  - 2011///
CY  - MUMBAI
PB  - SHROFF PUBLICATIONS PVT. LTD.
KW  - SERVICE MARKETING
ER  -